Idaho Eats Catering Policies

 


Service

Thank you for considering Idaho Eats Catering for your upcoming event. We understand the importance of providing exceptional service and ensuring a memorable experience for you and your guests. To assist you in planning your event, we would like to provide you with some important details and guidelines.

 

Idaho Eats has the right of refusal for any catered event on the U of I Campus. Our team of catering professionals is available to assist you with planning every aspect of your event. Should you desire a customized menu for your event, we will be happy to meet with you to create a unique menu.

 

Please contact us to make an appointment to create your perfect event with our Catering Team 208-885-2576 or 208-885-5259

 

Attendants:

 

Idaho Eats Catering estimates 1 server to 16 guests for a plated meal and 1 server to 30 guests for a

buffet or reception.

For plated meals, we recommend one staff member per 16 guests. The service duration is set at 4 hours, and the hourly rate is $25.00.

For buffets and receptions, the number of staff members required depends on the guest count:

Up to 200 guests: 8 staff members

201-250 guests: 10 staff members

251-300 guests: 12 staff members

301-350 guests: 15 staff members

350+ guests: Custom pricing

All attendants for buffets, receptions, and plated meals are billed at an hourly rate of $25.00 per hour for a duration of 4 hours.

Additional Event Support:

Idaho Eats Catering also offers additional event support staff to assist with transportation, food delivery, event setup, and cleanup. The cost for these additional personnel is as follows:

On site Chef : $75.00 per hour (minimum 2 hours) Exhibition Service

Front of House Server/Bartender: $35.00 per hour (minimum 2 hours)

Utility Associate: $25.00 per hour (minimum 2 hours)

 


Service Fee:

Service may be applied to events that require additional staffing, special requests, late orders (less than 5 business days)

 


Unscheduled Service:

In the event that unscheduled service is required at the venue due to client actions, an additional service fee of 20% or $50.00, whichever is greater, may be applied.

 


Orders

All orders for catering need to be placed and confirmed at least 5 business days prior to the event. Events

requested and confirmed with less than a 5 business notice will result in an additional Service Fee of:

1 day out 25% FEE

2 days out 20% FEE

3 days out 15% FEE

4 days out 10% FEE

5 days out 5% FEE

 

Idaho Eats has exceptional culinary skills and extensive capabilities to satisfy a wide range of catering needs. We are passionate about food and dedicated to making sure things are as perfect as possible for your special occasion! Please use this guide to understand processes, procedures, and expectations as we work together to achieve a smoothly executed and memorable catered event. Our experienced event planning specialists are very consultative and will be happy to answer all of your questions and concerns and assist you in planning every detail. We look forward to serving you!

 


Cancellation

Events canceled with less than a 5 business day notice will be subject to a cancellation charge up to the full

confirmed amount of the event. We will work with all clients to keep cancellation charges to a minimum.

 


Changes

Significant changes or multiple changes to a confirmed event with less than a 5 business notice will be

subject to a Service fee. We will work with clients to keep change charges to a minimum. Additional food cost may be applied to significant food changes.

 

Event Duration

Idaho Eats Catering calculates its pricing based upon the following Event Duration criteria:

Served Meals: 2 hours from the confirmed start of service to the confirmed end of service.

Buffets and Receptions: 2 hours from the confirmed start of service to the confirmed end of service.

Events running longer than these parameters will be subject to an additional service fee. We will work with clients to keep these costs to a minimum.

 


Event Delays

Events that end later than the confirmed time will result in additional labor charges based upon the

following scale:

Chef/Pastry Chef - $75.00 per hour (1 hr. minimum up to the event delay)

Front of House Server - $35.00 per hour (1 hr. minimum up to the event delay)

Utility Associate - $25.00 per hour (1 hr. minimum up to the event delay)

 


Payment

For all clients that are not a University of Idaho department, Catering requires a 50% deposit on all

confirmed events 7 days before the event and payment in full on the day of the event. Any additional charges incurred during the event will be due in full the following business day.

 


Guarantees

When an event is priced per person, Idaho Eats Catering will charge the client the confirmed number

of guests or the actual number of guests, served whichever is greater.

 


Tastings

Menu tastings can be scheduled to sample proposed menus, gather feedback and confirm offerings

for an upcoming event. Our tastings are offered for confirmed events and must take place a minimum of three weeks before the event. The cost of each tasting varies and will be confirmed before being added to the final bill. Unless specified and confirmed prior, tastings will occur in the Conference Room of Idaho Eats Catering at the Wallace Residential Building.

 


Menu Structure

Idaho Eats Catering can accommodate guests with special dietary requirements. Typically, these

accommodations are offered with no additional cost to the client; however, we may charge an additional Production Fee for special dietary meals based upon the complexity of the requirements. If an additional Product fee is need, we will discuss with the client an appropriate price.

 

Idaho Eats Catering will not act as a subcontractor or secondary provider for an event. Exceptions do apply; please speak with your Idaho Eats Catering team member for more details.

 

 

Equipment

Equipment used at catered events should not leave the premise where the event is hosted. The cost

of any equipment that cannot be located after the event has concluded will be charged to the final event invoice. This includes but is not limited to centerpieces, floral arrangements, and linens.

 

China Service Fees

Guest Count 200 & Below: $3.49 Per Person

Guest Count 201 - 250: $3.99 Per Person

Guest Count 251+: Custom Price

 

Table Linen Fees

8 Foot Tables - $10.99 Per Table

Rounds - Floor Length $10.99 Per Tables

Custom Sizes Quoted Per Event Needs

 


Food Safety

Unless specifically ordered and contracted as carry-out items, no food or related products may be

removed from the service area, except by authorized representatives of Idaho Eats Catering. We cannot provide containers for packaging leftover food.

 


Minimums

Please refer to the catering guide for minimum orders on items.

 


Delivery Fee

Deliveries less than $250 will have a $50 delivery fee. We will deliver to any event in Moscow for $50. If

it is outside of the city limits, we will discuss with the client an appropriate fee for the delivery.

 


Meeting Room and Equipment

Please reserve all non-food related equipment by contacting Events and Conference Services at

208-885-4152. This will include room reservation, set and room configuration, audio visual and other general information.

We kindly request you to go through the event services to ensure a seamless coordination. For assistance with chairs and tables, please feel free to reach out to Steve Bonner at (sbonnar@uidaho.edu). He will be more than happy to guide you through the correct procedure to ensure a pleasant experience for all our customers.

 

 

Our team is here to support the success of your event and we’re able to assist in planning your special event. Please contact our team at max.madsen@compass-usa.com or kris.raasch@compass-usa.com 

Idaho Eats Catering
875 Perimeter Dr
Moscow, ID 83844
208.885.2576 or 208.885.5259